ForeSite Technologies

ForeSite is your team of designers , developers , and computer consultants for computer support , web development and network support in the Hartford, CT and Worcester, MA areas.

ServicesCase StudiesPortfolioBlogNews & ResourcesAbout UsContact Us

We are extremely satisfied with our decision to choose ForeSite's VISION program for our network maintenance and support.  Since we have had this program in place, the network has run very smoothly, and we have not had any issues that your technical staff couldn't resolve for us.  I like your team approach for coverage and have found it very helpful to have people to brainstorm with me on technical items.

Your company's attentiveness, availability, and level of knowledge have made this a great relationship.  Thank you for providing support we can rely on!"

 

Internal MIS

Marketing firm

Bookmark and Share

ForeSite Insight

Which came first; the technology or the business?

January 7th, 2010 by Michael Giuffrida

Without a doubt, the answer to the above question is THE BUSINESS!  But it’s amazing how often we forget this when looking at new technology to implement in a business.  Far too often, a cool new technology noticed by a business owner or the desire of their IT company to play with a new technology drives the decision for an implementation.  While there may be merits of the technology, the decision to affect a business’s production environment should be driven by a business need.  For example, we have clients come to us all the time saying something like, “Shouldn’t we be upgrading to Windows 7?”.  Our reply is usually, “Why?  Do you feel that one of the new features can help with a business problem you are having?”  While the answer is sometimes yes, most often it is because they have a friend who got it or saw a good ad on TV.

tech_reality_checkAs a technology partner for our clients, we use the mantra that business needs should always drive technology implementations, not vice versa.  To help our clients make the best use of their technology investments we will work to understand their business so we can help them make informed decisions.  Some of the things we want to determine are:

  • Is there a business problem you are having that is driving this?
  • Have you considered all of the costs of this implementation?
  • How will this affect your interactions with your clients?

By working in this fashion, we believe it build good long term relationships as we are not simply looking to book every billable project we can get our hands on.  In the long run it is a win/win.

We have compiled a more thorough list of the things we evaluate when helping a client determine if a new technology is right for them.  Download our “10 Reality Check Items to Consider in any Technology Implementation“.

Tags: , , , , , , ,

2 Responses to “Which came first; the technology or the business?”

  1. This is a great site, I love the theme you are using. I Stumbled it for you and bookmarked it on Digg. Says:

    I’ve really enjoyed reading your articles. You obviously know what you are talking about! Your site is so easy to navigate too, I’ve bookmarked it in my favourites :-D

  2. Mindi Kazi Says:

    Hi, I can’t understand how to add your site in my rss reader. Can you Help me, please :)

Leave a Reply