Identifying the necessary tools to prevent future problems is essential too. For example: In order to store all the financial data in your computer you must have enough storage space. Knowing which program can help you maximize your storage space in this case knowing what is a registry cleaner helps prevent future problems.

Working with a technology partner is supposed to make your work easier and more accurate. It also means that you are responsible in keeping your tool at its best to get the best results.

Great article. I hear you load and clear on the distinction between vendor and partner. As an IT professional who came from a Customer Relations background, I had the fortune of working alongside a few key on-demand IT service providers we could call upon when a major unplanned outage came about and we needed that additional expertise. The element of trust had to be there for the partnership to work. Communication is key between the partners as well. In my roll as systems admin & network support I know all too well how important it is to communicate status updates during an outage, with regular updates on the progress of things out to the environment.

Having met you personally Michael and speaking to Tracy last year in December, I got an immediate sense of how much ForeSite is truly “customer centric” in it’s focus of providing service.

Keep up the good work guys!