Do your employees use technology? What’s considered “Acceptable Use”?

February 23rd, 2011 by Michael Giuffrida

There is so much technology available to us for both business and personal use which can be great for productivity, but also raises concerns.  What do you consider acceptable use of these tools by your staff during business hours?  Traditional thinking would have you create a 30 page Acceptable Use Policy (AUP) which restricted anyone [...]

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iPad – New toy, or productivity tool?

December 29th, 2010 by Michael Giuffrida

So the iPad is cool, nobody is disputing that.  Let’s face it, what has Apple developed since the birth of the Apple IIe that wasn’t cool?  But in business you have to decide, “cool new toy, or valuable business tool?”.  Our recent purchase of iPads for the ForeSite sales team has helped us formulate an [...]

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Tips on unplugging while on vacation

June 1st, 2010 by Michael Giuffrida

Picture it; sitting pool side with a cool fruity drink.  Your family is with you, the sun is out, and the temperature is 75 degrees.  It’s a beautiful picture, isn’t it?  But let’s look a little closer, as you look around the pool, half of the people are staring at their Blackberrys checking email and clicking [...]

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Are you LinkedIn, or LinkedOut? (3/3)

May 5th, 2010 by Michael Giuffrida

The bottom-line with LinkedIn is that people would much rather work with people who their friends and colleagues know and trust. To truly realize a return on the investment of time required by LinkedIn you need to increase your number of viable connections and thus increase your chances of getting [...]

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How do I work with a technology partner?

April 13th, 2010 by Michael Giuffrida

Let me start by saying that we strive to go beyond being “vendors” for our clients by combining our expertise and experience in technology with their expertise and experience in their industry and their organization.  That combined approach allows us to be a “technology partner”.  Be careful of the “technology vendor” who is more focused [...]

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I’m being policy’d to death!

March 8th, 2010 by Michael Giuffrida

I started my business in 1997 with the same basic mantra we use today; provide technology solutions to support business goals.  While the technology has changed, the attitude hasn’t.  Do what we need to do to satisfy the customer and bill them for an honest amount of time to do it.  Well as we have [...]

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Which came first; the technology or the business?

January 7th, 2010 by Michael Giuffrida

Without a doubt, the answer to the above question is THE BUSINESS!  But it’s amazing how often we forget this when looking at new technology to implement in a business.  Far too often, a cool new technology noticed by a business owner or the desire of their IT company to play with a new technology [...]

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I gave myself surgery – bad idea?

November 30th, 2009 by Michael Giuffrida

When I was working from home the other day, I started to feel a sharp pain in my side.  At first, it was just annoying but it really started slowing me down.  I was working on filing the forms for my defense in the murder charges that had recently been brought against me which really [...]

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When should I replace my network server?

October 20th, 2009 by Michael Giuffrida

Great question.  Maybe you shouldn’t?  We talk to clients about this all of the time and have counseled many businesses into and out of replacing network equipment currently in place.  Often the issue if forced when there is an outage of an aging server but in our network support model we try to be more [...]

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A timely call to a small business owner

August 10th, 2009 by Tracy Fox

The President took my call. He explained that the IT Manager had been in an auto accident, and would be out for at least two months, and maybe longer. They didn’t have anyone else internally that knew the network, and he was concerned, but wasn’t sure what to do. He couldn’t replace an employee who would be coming back at some point, but what would he do if an issue came up in the meantime?

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