Office Manager/Bookkeeper
Working directly with the CEO to provide office, business and executive support for a rapidly growing Information Technology Services company. This person will be responsible for confidential and time sensitive material, preparing routine and complex correspondence and preparing data for reports in a timely manner meeting or exceeding established deadlines. In addition, this person will perform all bookkeeping functions of the business.
Primary Responsibilities:
Office Support:
- Perform all general reception and telephone functions
- Manage all office supplies including consumables
- Maintain a clean, professional and organized office environment
- Process incoming and outgoing shipments for proper delivery and billing
Bookkeeping Support:
- Work with CEO to establish a cost effective process to evaluate and negotiate contracts with suppliers to ensure optimal pricing, quality and reliability.
- Maintain client financial account information to ensure accurate records for Receivables, Payables, Credit Cards, Expense Processing, and Billing.
- Manage process for and manage receivables from customers to minimize receivables over 30 days.
- Create and execute a process for tracking and billing of recurring technical items such as DNS registration, hosting, antivirus renewals, and support renewals.
- Enter information into QuickBooks for payables, receipts, deposits and credit card charges
- Other bookkeeping duties as necessary.
Marketing/Sales Support
- Prepare and send mailings using data merge functionalities of Microsoft Office.
- Prepare and send professional packages to prospects and clients.
- Assist in preparing materials for marketing events such as trade shows and sponsorships.
- Assist in preparing proposals for prospects and existing clients through the use of advanced Microsoft Word techniques such as Smart Art and embedded objects.
Necessary Skills and Experience:
- Ability to effectively and efficiently manage multiple priorities with minimal support or direction.
- Exceptional customer service and telephone skills.
- Ability to draw upon past experience to plan and accomplish goals.
Minimum Qualifications:
- An associate's degree or its equivalent with at least four (4) years of experience providing administrative support in a small business setting.
- Demonstrated proficiency in advanced usage of Microsoft Office (Word, Excel, PowerPoint) and Intuit QuickBooks.
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