Offer Online Fulfillment

A marketing agency's client wanted to place orders for print marketing materials from any location around the world.

Client’s Goals

• Higher productivity through elimination of wasted time spent duplicating
  spreadsheet entry for materials orders
• Increasing sales by allowing local resellers to be able to easily customize their promotional materials for to fit their markets
• Better efficiency and support of resellers by cutting down time between ordering and delivery of marketing materials

Our Solution

ForeSite analyzed the challenges the marketing agency faced:

• The client wanted a new fulfillment system that would allow it to place orders for print marketing materials from around the world.
• The current fulfillment process had high overhead with a low profit margin for the agency. The new system had to change the cost structure.
• While the marketing firm had web designers on staff, none were qualified to build the needed web application.

Results Achieved

• A custom-built web application processes orders 24/7 from any location
• The marketing agency reduced processing time
• Profit margin increased dramatically while overhead dropped significantly

ForeSite custom-built a web application, which allows any number of users to order their marketing materials online. The orders are organized, priced, and billed directly from the system and then sent electronically for processing.

The agency is looking for opportunities to expand this system, so it can continue to grow without adding staff.