ForeSite Technologies

ForeSite is your team of designers , developers , and computer consultants for computer support , web development and network support in the Hartford, CT and Worcester, MA areas.

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"You have really started to take on the outsourced "IT Department" role that I was looking for.  I really appreciate the recommendations that we're getting and the sense that you're taking ownership of our IT infrastructure"

Principal and CIO

Investment Firm

ForeSite VISION Managed Services

ForeSite's VISION program provides a complete set of IT solutions for your business.  Fully implemented, it includes technology management, 24/7 monitoring, proactive remote maintenance, remote and onsite support, and availability for emergency support during times when unforeseen issues do occur.  This is all performed in a manner that supports your business goals, including a predictable investment model allowing you to plan for your company’s technology investments in advance so there are no surprises.  By fully implementing the VISION program, ForeSite gains a view into your business that otherwise would not be possible.  This allows us to best meet your business needs through the use of state of the art technology solutions.

Our VISION program recognizes and addresses these needs through the following service offerings*.

Vision Program

Advantage Services

Pro Services

Elite Services
VISION Plan Overview Remote Monitoring, Maintenance & Support Complete Remote Maintenance & On-Site Support Complete IT Department

General

      
Hourly On-Site Rate Discount      
Monthly Executive Summary Reports      
Online Client Portal      
Emergency Replacement Equipment      

24/7 Monitoring

      
Backup Completion      
Server Stability Performance      
Notify Client Of Unsual Events      

Remote Support

      
Unlimited Remote Patch Management      
Business Hours Remote Support      

On-Site Visits

      
Schedule On-Site Visits      

Technology Management

      
Assigned Account Manager      
Quoting and Purchasing Support      
Vendor Liaison      
Technology Planning      
Technology Budgeting      
Acceptable Use Policy Creation      

Development

      
Complimentary Website Analysis      

The following features and services are available options for all plans:

  • Anti-Virus and Spyware Protection
  • Spam Protection
  • Online Backup
  • Unlimited On-Site
  • Business Resumption Planning
  • Web Development Services

*The overview grid provides a sampling of services and is not all-inclusive of services offered under the ForeSite VISION Program. As we recognize every business is different, a custom service provision grid will be developed based upon each Client’s unique business technology needs.

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